Gus

Official partners of Facebook and WhatsApp

Transform your relationship with customers

Connect with them through your own chatbot

TRUSTED BY

Improve the shopping and customer service experience

For more than 80% of customers, the shopping experience and customer service are as important as the products or services themselves.

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AUTOMATE TASKS

Set up your chatbot to sell and serve your customers 24 hours a day.

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PERSONALISE COMMUNICATION

Offer your customers one-to-one attention. Give them the service they're looking for.

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ANALYSE THE RESULTS

Develop new activity and make decisions based on data.

Evolving your business with a chatbot is easy

Sell products or services

No need for sales assistants. The chatbot offers and manages your products and services automatically.

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40%HIGHER AVERAGE TICKET

Increase sales by offering products related to purchases made.

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85%CONVERSION

Solve most of your customers' questions with automatic responses.

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10-30%AUTOMATION

Encourage customers to complete their purchases with messages and reminders.

Answer your customers' questions

Offer 24 hours a day customer service with an automated list of frequently asked questions. Answer questions about payments, bookings, returns…

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45%CALL CENTRE SAVING

Your agents only deal with questions the chatbot can't answer.

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20%NPS INCREASE

By serving customers faster, their level of satisfaction increases.

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24%PERFORMANCE ENHANCEMENT

With a chatbot, your customers don't have to wait on the phone. Customer service is immediate.

With our platform, it's easy to set up your chatbot

We integrate all the necessary services and channels so that you can manage everything from a single site.

A tool designed to help you

FAST INTEGRATION

Quickly connect the chatbot to your service channels and platforms.

EASE OF USE

No technical or programming knowledge is needed to use it.

AUTONOMY

You'll have full functionality on the platform, without the need for any external processes.

FOCUS ON UX

The available functionalities are designed to provide real solutions for your customers.

TECHNICAL SUPPORT

We offer support to resolve any queries, incidents or needs.

REAL-TIME METRICS

Get all the information you need to understand your users.

Utilise your user's favourite channels

95%

USE WHATSAPP EVERY DAY


95% of smartphone users in Spanish-speaking countries use WhatsApp every day. >

90%

SHOP USING FACEBOOK


90% of messaging service sales are made from Facebook Messenger.

85%

PREFER TEXT MESSAGES


85% of customers prefer to receive texts than a call or emails.

“We went from taking hours to answer, due to a lack of integration with our messaging system, to just minutes.”

Esmeralda Reyes

Head D2C Sales, Luuna

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