Official partners of Facebook and WhatsApp
Connect with them through your own chatbot
For more than 80% of customers, the shopping experience and customer service are as important as the products or services themselves.
Set up your chatbot to sell and serve your customers 24 hours a day.
Offer your customers one-to-one attention. Give them the service they're looking for.
Develop new activity and make decisions based on data.
No need for sales assistants. The chatbot offers and manages your products and services automatically.
Increase sales by offering products related to purchases made.
Solve most of your customers' questions with automatic responses.
Encourage customers to complete their purchases with messages and reminders.
Offer 24 hours a day customer service with an automated list of frequently asked questions. Answer questions about payments, bookings, returns…
Your agents only deal with questions the chatbot can't answer.
By serving customers faster, their level of satisfaction increases.
With a chatbot, your customers don't have to wait on the phone. Customer service is immediate.
We integrate all the necessary services and channels so that you can manage everything from a single site.
Quickly connect the chatbot to your service channels and platforms.
No technical or programming knowledge is needed to use it.
You'll have full functionality on the platform, without the need for any external processes.
The available functionalities are designed to provide real solutions for your customers.
We offer support to resolve any queries, incidents or needs.
Get all the information you need to understand your users.
95% of smartphone users in Spanish-speaking countries use WhatsApp every day. >
90% of messaging service sales are made from Facebook Messenger.
85% of customers prefer to receive texts than a call or emails.
Head D2C Sales, Luuna