Gus

Official WhatsApp Solution Providers

The 360° tool to automate
your communication

Capture, sell and support with instant messaging

COMPANIES THAT ALREADY USE FLUX WITH US

We've created the most convenient tool to automate conversations

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Autonomy

drag&drop without code

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Flexibility

create automated flows
10x faster

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Understanding

17% better understanding
of the Spanish language

Seamlessly implement instant messaging into your business strategy

Activate channels

Integrate a customer service centre

Start automating your conversations

Adapt your message quickly and conveniently to each stage of the Customer Journey Journey

Send marketing
material in minutes

  • Load your databases
  • Check your templates
  • Send mass messages

98% open rate

67% CTR

Generate and qualify leads

Contact your
leads faster and increase your
response rate by up to 30%

Automate your customer service

Create flows and automate
89% of your conversations

Start reaping the benefits of automated conversations automated conversations

Optimise your resources and increase scalability

Automate
up to 89% of conversations with your customers
Attend to customer 24 hours a day
in real time, without waiting
Save resources
up to 5.2 x cheaper than a call

Increase your results

Improve all your metrics
(open rate, conversions, contact)
Your agents will increase their productivity
and they'll be able to dedicate themselves to tasks of greater value

Reduce call abandonment rates to 1%

Standardise your customer service and predict behaviour

Unify your customer service channels
in a single tool thanks to GUS DESK
Predict
the behaviour of your customers with our volume metrics

We've created a visually-friendly tool that's fully adaptable to the needs of each business

User-friendly

Make changes without the need for IT teams
Drag & drop without code.

Flexible

Specialised in the Spanish language
Guided experience
Volume and advanced metrics

Adaptable

Integration with more than 3000 external applications
CRMs, customer service centres, and more
Pre-designed operator output

FLUX customer testimonials

“GUS's intelligent technology and its alternative for using WhatsApp as a communication channel has ahelped improve the service we offer our potential customers, providing them with a valuable alternative that adapts to their needs.”

Javier de la Llave

Innovations Director at Aquaservice

“Our main interest was in improving our consultancy process, but we realised there were a lot of simple but operational calls that needed to be answered quickly, because they our users peace of mind. Thanks to FLUX, we were able to achieve this.”

Claudia Rodríguez Cortés

Business Management Manager of Sura

“The tool helped give us a more accurate approach to our customer service and a faster response to their queries. We went from taking hours to reply, due to a lack of integration with our messaging system, to just minutes.”

Esmeralda Reyes

Head D2C Sales, Luuna